The Customer is Always Right

Customer

Customer: I’d like to get a refund on this DVD.

Store Clerk: {looks over DVD case} You bought the Purge? What’s wrong with it, other than unnecessary violence, acting, cinematography and basic plot structure?

Customer: It’s scratched.

Store Clerk: {Opens up DVD case} This a Baywatch DVD.

Customer: What’s the difference?

Store Clerk: I see your point. Do you have a receipt?

Customer: I have it right here. {hands clerk the receipt}

Store Clerk: This is a Borders receipt from 2008. I can’t even read what you bought, because the receipt is so worn.

Customer: It’s still a receipt.

Store Clerk: I can tell nothing from this, other than you probably paid twice as much 10 years ago, for whatever this was, than what you would now.

Customer: I’d like to speak to the manager.

Store Clerk: He’s in the breakroom, crying into a bologna sandwich.

Customer: Haven’t you ever heard that the customer is always right?

Store Clerk: Haven’t you ever heard of Redbox, Netflix, Amazon, the internet … cable theft?

Customer: I’ll wait for the manager, because the customer is always right.

Store Clerk: {points to John Mayer t-shirt} Clearly not always.

{Manager comes out from the breakroom. His eyes are bloodshot and he is hungover}

Customer: Are you the manager?

Manager: {pauses to consider this} Yes, I was promoted. Our other manager died; he choked to death on a hot pocket.

Customer: How long have you worked here?

Manager: Long enough. I’ve seen things, things you people wouldn’t believe. Attack ships on fire, off the shoulder of Orion. I watched c-beams glitter in the dark near the Tannhauser gate. All those moments will be lost in time, like tears in the rain.

Customer: Isn’t that from Blade Runner?

Manager: How can I help you?

{Store clerk is staring at the clock and wishing for death}

Customer: I’d like a refund on this DVD. Here is my receipt.

Manager: {barely glances at receipt} Jeff, give this customer a refund.

Store Clerk: I’m Jeremy. I don’t even know how much to give him.

{Manager vomits into a trashcan}

Store Clerk: {gives customer $10}

Customer: This is the last time I shop at this place.

Manager: {lifts head up from trashcan} Thank you for shopping at Obsolete Electronics, where all of our merchandise is obsolete and pointless.

Store Clerk: Can I take my break now?

Manager: Sure. Just don’t use the microwave. I heated up the last of that managers hot pockets and it exploded all over the microwave.

 

 

 

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